Qualdesk Insights features

Analytics

See insight repository visitor data, popular content, tags and more

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Create collections to link insights together

Use collections to group insights together by project or theme

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Data import

See your existing insights in Qualdesk Insights from day one

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One user insight repository for the whole organization

A single source of truth for all of your user research findings and insights

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Organize research findings and insights your way

Use your own terminology, definitions and classification

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Fully customizable taxonomy and tags

Create categories and tags to match your organization’s information structures

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Filter by content type and tags

Refine your search using one or more filters

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Fast and flexible full text search

Quick and simple search across every single one of your organization’s user insights

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Customized branding to match your organization’s identity

Add your organization’s logo to key parts of the interface and customize fonts and colors

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Multiple team management

Support the research repository needs of different teams across your organization

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Grab a link to share an insight or collection

Each insight and collection has its own link to make sharing easy

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Onboarding and training

Get your whole team – or your whole org – up to speed quickly

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Slide view makes insight presentations easy

Present insights and collections directly from Qualdesk in a format optimized for the big screen

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Insights are accessible to everyone who needs them

It’s easy to share insights with everyone in your organization, and with people outside it

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Insight data encrypted at rest and in transit

All insight data is encrypted both at rest and in transit to the Qualdesk platform

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Data export

Take your data with you to other applications

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Qualdesk Insights helps you stay GDPR compliant

Ensuring that any data you store about EU citizens is safeguarded appropriately

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Custom Data Processing Agreements

We’ll review and sign your DPA if appropriate

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Insight data stored on ISO 27001 compliant platform

All insight data is stored on an ISO 27001 compliant platform to ensure information security risks are managed

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Flexible user permissions to help you manage your data

Set different permissions for different users, allowing you to manage who has access to see and edit your user insights

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Private Cloud

We can deploy the Qualdesk Insights application and platform to your private cloud

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Single Sign-On (SSO) integration

Authenticate and provision users with your own identity provider

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Two-factor authentication

Require your users to use SMS codes or an authenticator app to reduce the risk of unauthorised access to Qualdesk Insights

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