Qualdesk Blog

Opinion and updates from Qualdesk on user research, research ops and more

12 November 2019
Peter ParkesPeter Parkes

When does a user insight expire? At Qualdesk, we’re building a user insight repository, and so we think a lot about what makes an insight an…

1 October 2019
Peter ParkesPeter Parkes

Actionable, traceable user insights At Qualdesk, the question we ask the question ‘what is a user insight?’ a lot. In a previous post, I…

24 September 2019
Peter ParkesPeter Parkes

User research graveyards In the worlds of business, government and the third sector, I’m convinced that almost all qualitative research and…

6 September 2019
Peter ParkesPeter Parkes

Strategic vs. tactical insights In the field of customer or user research, when trying to answer the question “what is an insight?”, teams…

7 August 2019
Peter ParkesPeter Parkes

Molecular insights At Qualdesk, we’ve been grappling with the question “what is an insight?” for some time. Through our own user research…

1 August 2019
Peter ParkesPeter Parkes

Insight repository Louis Rosenfeld’s 2017 presentation Beyond User Research highlights three of the biggest user research challenges facing…

2 May 2018
Peter ParkesPeter Parkes

Good design research is the foundation of the product creation and innovation process at design and technology companies around the world…